FREQUENTLY ASKED QUESTIONS - FAQs

What are your business hours?

MASS Ltd. is open Monday through Friday from 7:30am to 4:00pm.

We are closed for lunch 12:00 – 12:30 pm.

 

Will you  work on an emergency job after hours or  over the weekend?

Yes we will work outside normal hours, as time permits.

Much of the body work to vehicles is done on the weekends.

 

What are your labour rates for fabrication & machining?

Our basic labour rate is $75.00 per hour.

Fabrication or welding work is $85 per hour

Machining is $95 per hour

A minimum, half hour rate is charged to cut steel or grating orders.

Overtime rates are – 1 and a half times the hourly rate illustrated above.

 

Is a deposit required for fabrication jobs?

Yes, a 50% deposit is required on special or fabrication jobs.

 

How long will I have to wait for steel to be cut?

Generally you can call in an order and have it ready the next business day.

Some cutting orders require a labour charge to be added.

 

What types of steel do you carry?

Click on the PRODUCTS link to see our line up.

 

Will  you special order products not normally carried?

Yes we will, a deposit of 50% will be required when ordering.

 

What are your payment terms?

You can pay for your orders with cash, credit cards, or with a direct deposit with prior arrangement.

There are no charge accounts available.

 

Is there a returns policy?

Customers have 7 days to return goods purchased in error at managements discretion. There are no returns on fabrication or machining jobs.

 

Do you offer mobile welding service?

Not at this time.

 

 

 

Contact

MASS Ltd.

25 Wellington Slip Road,

St Georges GE02

 

Tel: 441-297-8078

Fax: 441-297-0483

Email:  donna@mass.bm

 

 

Directions:

Turn onto Wellington Slip Road, which is a one way road, and follow it around for  about 300 yards. You will see a large building off to your left hand side with the signs posted out front, turn in at the chain link gates.